Job Description
Data Storage Corp is seeking an Engineer who will be responsible for supporting our customers on a First Level basis. The individual must be prepared to effectively troubleshoot an array of Windows Desktops, Servers, MS Office Applications and Network-related issues for our clients.
If you have the strong ability to troubleshoot, clearly communicate and don’t shy away from challenges than you’re an ideal candidate!
Key Skills
- Technical Troubleshooting and Diagnosis
- Hardware Configurations
- Team Collaboration
- Software Installs
- Network Connectivity
- Phone & Online Support
- Client/Server Models
- Preventive Maintenance
- User Training/Support
- Customer Service
Technology Proficiencies
Process Flows & Call-Tracking Tools: ITIL incident management service processes.
Software: MS Office (Word, Excel, Outlook, PowerPoint, Access), Endpoint Protection. Browsers: Chrome; Safari; Firefox; MS Edge; IE
Hardware: PCs, Laptops, Printers, Routers, Modems
Networking: LAN, WAN & VPN Connectivity, Shared Drives
Platforms: Windows 7/8/10, Windows Server (Active Directory – Account creation, password resets, security group management), Office 365 (Account creation, password reset, distribution list management)
What’s in it for you?
Data Storage Corporation offers a generous employment package including salary, health care package, career path training and family friendly environment to work. The candidate’s salary will be based on background experience, certifications and other
If you are interested in a position, please email: hr@cloudfirst.host
